Deadbolt recall notice

[Platano]

Mine came this week after initially contacting the company online back in April. Removal and installation was rather easy but I think they have the upper and lower locks mixed up in the directions. Lock operation is not as smooth as before and it takes some maneuvering to get the key to enter the new locks. I think this might be because the face of the old locks had a concave depression that helped guide and align the key whereas the face of the new locks is completely flat.

Mine also came back in September when I was out of town. Just got around to installing them a couple days ago. Experience is exactly like cfike. Nevertheless it went smoothly and they seem to work fine. Will probably still stick to the big deadbolt primarily however.