captainphx
Senior Member
I received a recall notice for the deadbolt on my 2012 FWC Raven back in March. I have yet to receive my new deadbolt. Has anyone else received this recall and have you received your new deadbolt? The recall is NHTSA #13E039. I have been in contact with the mfgr of the deadbolt, and at this time they do not have any idea when they will be able to deliver. I filed a complaint with the NHTSA. Below is a copy.
I received a recall notice from NHTSA. Recall # 13E039. I called in to Fastec Industrial Corp, a division of WESCO Distribution, Inc. on 3/28/2014. They told me it would be 5-6 weeks before I received my new lock. I called them again on 5/19/2014. They said they were so busy answering the phone concerning this recall, that they have little time to actually send out the new locks. They told me that if I had not received it by the end of May, that I should call back. I called back on 6/23/2014. I was told again, that they are too busy answering phone calls about this recall that they cannot get these locks sent out in a timely manner. I asked for a new estimate of when I would receive the lock. I was told that they now have no idea when it will come.
I received a recall notice from NHTSA. Recall # 13E039. I called in to Fastec Industrial Corp, a division of WESCO Distribution, Inc. on 3/28/2014. They told me it would be 5-6 weeks before I received my new lock. I called them again on 5/19/2014. They said they were so busy answering the phone concerning this recall, that they have little time to actually send out the new locks. They told me that if I had not received it by the end of May, that I should call back. I called back on 6/23/2014. I was told again, that they are too busy answering phone calls about this recall that they cannot get these locks sent out in a timely manner. I asked for a new estimate of when I would receive the lock. I was told that they now have no idea when it will come.