I will measure my response by saying "Don't sweat the small stuff". For someone that spent 2 years researching, I'm very pleased with what FWC built for me. I knew going in that they wouldn't provide any flexibility. They really aren't loosing business. There business model is to mass produce a very high quality camper at a very competitive price. What they loose by not custom making, they are gaining ten fold with their pricing and quality. My first question is if you needed to air your complaints and seem to be unhappy, why didn't you talk to ATC? I don't think FWC deserves the bashing. Not a lot of room for a gray water tank. Most people connect a hose to a 5-7 gallon container or make their own like Bob M. FWC's campers are light weight and that is a big plus. Do you worry about your car or truck being damaged by hail? You could have gone to Hallmark or Outfitter, spent double what you paid for your FWC and gotten a fiberglass roof. Sorry but I think your complaints are unwarranted. The reason they are doing modes are because they bought the FWC or ATC shell and are good with tools. They save a bunch of money and finish the camper the way they want it. I don't have the talents of people like Bill Harr, or Ski3pin.